ServiceM8’s client offers a good set of options for customer communications but these are manual: either you or your admin staff need to respond individually via the platform’s inbox.
By integrating with ActiveCampaign you can automate key communications across the three stages of a job’s lifecycle:
Case Study
Hirange Window Cleaning
Every project is different. The first step is to figure out what can be achieved within the budget and the timeframe you have in mind.
Types of engagments
- Projects
Projects kick off with Discovery to nail scope and be able to estimate costs and resourcing. We deliver a high-level strategy, roadmap, timings, and a proposal for the implementation work.
At this point, you can decide whether to proceed with us for implementation or even engage another provider.
If you continue with us we’ll cut a plan, figure out the solution design and get to work. We’ll keep you in the loop via regular upgrades and get you to sign off on key milestones.
- Retainers
Hire us to support your team or outsource all of your data-driven marketing efforts with ActiveCampaign.
We’ll manage work via a customer portal to manage all requests and communications.
- Consultancy
We can provide strategic advice to help you boost your marketing and streamline your operations.
For example, assessing if ActiveCampaign is indeed fit for purpose.
Or reviewing your current setup and recommending ways to improve it.
Process
Taking a leaf out of the software development book
Working with data isn’t too dissimilar to software development so a solid project management framework is a must.
For smaller projects we adopt a ‘lite’ version of the process above. We can also fit into your existing project management framework.
The good news is that ActiveCampaign is easy to use and includes most, if not all, the features you need. This helps tame complexity.
We are diligent, disciplined and follow subscribe to the ‘Keep It Simple, Stupid’ ethos. Aiming for quick wins first.
Get in touch to learn more about our modus operandi.
Warranty
We provide a 30-day warranty for all of our work. If you come across anything that doesn’t quite work as intended we’ll fix it for free.